The views, restaurant, pool, friendly staff, spacious rooms.

Everything was spot on.

Reasonable base for trip in Malalcahuello. Greatly enjoyed the pool. It is really close to the airport. Free parking was provided to the guests: )

We had an incredible stay at this hotel. The best aspects were the stunning grounds, spacious and comfortable rooms with beautiful views, amazing lunch, excellent receptionist, and polite staff. The lobby decoration was also a standout, and the thermal was very good. The location was fantastic, and the journey to the hotel was particularly picturesque. The outside areas and pools were well maintained, and the restaurant staff were very kind. Highly recommend this hotel for a relaxing and enjoyable stay.

Nothing, no complaints at all.

Located in a serene and isolated setting, this hotel provides stunning views of the surrounding mountains and native trees. the rooms are spacious, well-heated, and come with comfortable bathrooms. the staff at the reception and termal are courteous and efficient. the on-site thermal pool provides a good experience to relax and rejuvenate.

The hotel's restaurant staff can be more proactive in offering options to guests seeking authentic local cuisine.

I recently stayed at this luxurious 4-star hotel nestled in nature, and it was a truly delightful experience. The location of this place is absolutely stunning, surrounded by meadows, mountains, and even a peaceful brook with a little waterfall. The grounds are expansive, and I enjoyed strolling around, meeting the horses, and taking in the breathtaking views from the terrace. The rooms are spacious and comfortable, with excellent heating and a classic, old-school charm. I particularly loved the large bathroom and the heated bathroom floor, adding a touch of luxury to my stay. The hotel also offers a variety of amenities, including a thermal pool, for guests to enjoy.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay in a beautiful natural setting.

Beautiful location with stunning mountain views and easy access to hiking trails. The outdoor pool was a nice touch, offering a refreshing swim after a long day of exploring. The breakfast buffet had a decent variety of options, with fresh fruit and local pastries being the highlights.

The bed was uncomfortable, the carpet was stained, and the TV was outdated. The walls were thin, and we could hear our neighbours' conversations.

Spending Christmas at this hotel was a dream come true. the grounds were stunning with endless greenery and a breathtaking view of the mountains. the spa was incredibly relaxing and offered top-notch services that we enjoyed to the fullest. Finally, the location of the hotel was perfect, tucked away in nature and away from the hustle and bustle of the city. It truly felt like a magical and peaceful escape.

the rooms were a bit outdated and could use some renovations.